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Resolved

[us-west-2] Increased latency for some customers in us-west-2

Oct 30, 2026 at 6:43pm UTC
Affected services
cloud.hatchet.run
Hatchet API

Resolved
Oct 30, 2026 at 7:24pm UTC

Latency issues have resolved on this instance

Updated
Oct 30, 2026 at 7:00pm UTC

We've been recovering and are continuing to monitor

Created
Oct 30, 2026 at 6:43pm UTC

Some customers in us-west-2 are currently experiencing increased latency as we perform routine maintenance on one of our core databases. We're monitoring and continuing to make progress, and will post an update once it's resolved.

Note that this is only affecting users on shared infrastructure on a single legacy instance in us-west-2, not anyone on dedicated / custom / enterprise plans, or on newer instances.