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Degraded

API and dashboard runs unavailable

Dec 4, 2025 at 2:43pm UTC
Affected services
Hatchet API
cloud.onhatchet.run

Resolved
Dec 4, 2025 at 3:04pm UTC

This issue is now resolved and runs should be available again over the UI.

Updated
Dec 4, 2025 at 2:57pm UTC

Update: we are rolling out a hotfix to get around the DNS resolution failures. Services are starting to recover.

Created
Dec 4, 2025 at 2:43pm UTC

We are seeing DNS issues with our upstream database provider which is preventing runs from loading in the UI or over the API. Core queueing operations are not impacted, but endpoints utilizing the REST API will fail to respond.