Back to overview
Degraded
API and dashboard runs unavailable
Dec 4, 2025 at 2:43pm UTC
Affected services
Hatchet API
cloud.onhatchet.run
Resolved
Dec 4, 2025 at 3:04pm UTC
This issue is now resolved and runs should be available again over the UI.
Affected services
Updated
Dec 4, 2025 at 2:57pm UTC
Update: we are rolling out a hotfix to get around the DNS resolution failures. Services are starting to recover.
Affected services
Created
Dec 4, 2025 at 2:43pm UTC
We are seeing DNS issues with our upstream database provider which is preventing runs from loading in the UI or over the API. Core queueing operations are not impacted, but endpoints utilizing the REST API will fail to respond.
Affected services