Previous incidents

We’re back! Hatchet Cloud region us-west-2 should be up and running. Thanks for bearing with us.

Hatchet experienced ~15 minutes of partial, unexpected downtime on some parts of the system on May 13th, 2026 between 17:56 and 18:20 UTC, causing delayed task runs, the dashboard to appear frozen, and errors on ingestion in certain cases. Cron runs were also impacted, and will need to be replayed manually (which we can help with, if needed). This was an isolated incident, which should not happen again.

Root Cause: At approximately 17:56, we began a routine deploy included a database migrati...