Previous incidents

We have taken steps to mitigate affected DNS services and have fully restored all Hatchet services

On November 13, 2025, beginning at approximately 4:55 PM EST, our shared cloud environment experienced disruptions to queueing and monitoring for approximately one hour. The root cause was identified as a RabbitMQ memory saturation issue, which caused the message broker to enter an unrecoverable state. We have since restored full service, implemented monitoring improvements, and are working on several action items to prevent recurrence.

This primarily impacted Free, Starter and Growth tier ...